01 Acceptance of Terms

By accessing, browsing, or utilizing this website, registering for assessments, sitting for Computer-Based Tests (CBT), using the TracMarks portal, or requesting workforce solutions, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions and our Privacy Policy.

If you are using these services on behalf of an institution, university, examination board, corporate employer, or business enterprise, you represent and warrant that you possess full legal authority to bind such entity to these Terms. If you do not agree to these Terms, you must immediately refrain from accessing or using our services.

02 Scope of Services

Established in 1997, ICEF India provides premier end-to-end consultancy and technological solutions across education, government, and corporate sectors, including but not limited to:

• Examination Administration & CBT: Center-based and remote Computer-Based Testing (CBT), online entrance assessments, recruitment exams, and semester evaluation platforms for universities, boards, and academic institutions.
• Comprehensive Assessments: Cognitive, Behavioral, Communication, Domain, and Psychometric assessments designed for pre-employment screening and promotional benchmarking.
• TracMarks Credentialing: Standardized diagnostic scoring, competency assessment tracking, and evaluation verification.
• Workforce Development & Training: Tailored skill development, capability matrix mapping, and employee upskilling programs.
• Recruitment Solutions & Manpower Deployment: Talent sourcing, resource outsourcing, temporary staffing, and BPO call center support services.

ICEF reserves the right to enhance, modify, upgrade, or suspend any facet of the platform or testing infrastructure to ensure system security and operational efficiency.

03 User Eligibility & Account Security

• Eligibility: You must be at least 18 years of age or possess lawful authorization/supervision from a parent, guardian, or educational institution if undertaking examinations as an academic minor.
• Accurate Registration: You agree to provide true, accurate, current, and complete personal, academic, and professional details during exam registration or contact requests. Submission of false or forged documents is strictly prohibited.
• Account Confidentiality: You are solely responsible for maintaining the confidentiality of your login credentials, candidate roll numbers, passwords, and verification passcodes. You agree not to share your account or allow any unauthorized individual to access the platform under your identity.
• Unauthorized Access Notification: You must notify ICEF immediately at director@icefindia.in upon noticing any unauthorized access, security breach, or compromise of your credentials.

04 Examination Integrity & Candidate Code of Conduct

Maintaining complete fairness, integrity, and credibility in every assessment and examination is a cornerstone of ICEF India. Candidates appearing for any ICEF-administered test agree to abide strictly by the following regulations:

Strictly Prohibited Conduct:

• Impersonation & Proxy Testing: Having any other individual appear in your place or appearing on behalf of another candidate.
• Unauthorized Materials & Aids: Using mobile phones, smartwatches, recording devices, reference notes, unauthorized software, or secondary screens during proctored sessions.
• Screen Mirroring & Recording: Recording, screenshotting, screen-sharing, photographing, printing, or otherwise capturing test questions, answer options, or proprietary software screens.
• Dissemination of Questions: Leaking, sharing, discussing, or publishing exam questions, answers, or rubrics on social media, discussion forums, or via any electronic media.
• System Tampering: Attempting to bypass proctoring controls, hacking, reverse-engineering test engines, utilizing virtual machines, or inducing simulated network interruptions.

Enforcement & Penalties:

ICEF India and the sponsoring examining authority (University, Board, or Employer) reserve the unilateral right to investigate irregularities, review proctoring recordings/audit logs, cancel scorecards, declare results invalid, and permanently debar offending candidates from future testing cycles.

05 Institutional & Corporate Client Obligations

Institutions, corporate clients, and academic partners utilizing ICEF India services agree that:

• They possess all lawful authorizations and consents to commission examinations, assess candidate cohorts, and receive evaluation reports.
• They will utilize assessment analytics and candidate reports solely for authorized academic admission, recruitment, or internal training purposes in adherence to applicable non-discrimination and labor laws.
• They will maintain strict confidentiality over all candidate data, test rosters, and proprietary ICEF evaluation scoring benchmarks provided to them.

06 Intellectual Property Rights

All content, materials, technologies, and intellectual assets available on this website and our testing platforms are the exclusive property of ICEF India or its licensors and are protected under Indian and international copyright, trademark, patent, and trade secret laws:

• Proprietary Assets: Question banks, psychometric items, test algorithms, scoring rubrics, TracMarks methodology, logos, brand emblems, software code, UI designs, and documentation.
• No License Granted: No right, title, or interest in any ICEF intellectual property is transferred or licensed to users, except for the strictly limited, personal, non-transferable, and revocable permission to undertake authorized assessments.
• Restrictions: You shall not copy, reproduce, republish, distribute, broadcast, modify, create derivative works from, decompile, or reverse-engineer any part of the website, assessment engines, or question repositories without prior written permission from ICEF India.

07 Service Availability & Technical Disclaimers

• Platform Provision: Services and web portals are provided on an "as is" and "as available" basis. While ICEF employs enterprise-grade infrastructure to maintain 99.9% uptime, we do not warrant that services will be entirely uninterrupted, error-free, or devoid of minor latency.
• Candidate Connectivity & Hardware: Candidates appearing for remote examinations are solely responsible for ensuring compatible hardware (functional webcams, microphones) and stable internet broadband. ICEF is not liable for test interruptions caused by local internet outages, power failures, or incompatible user hardware.
• Scheduled Maintenance: ICEF reserves the right to conduct periodic maintenance, system updates, and security patches with or without prior notice.

08 Limitation of Liability

To the maximum extent permitted by applicable Indian laws:

• Independent Hiring/Admission Decisions: ICEF India provides objective assessment scores, diagnostic benchmarks, and operational testing support. The final determination of job offers, employment terms, campus admissions, cut-off ranks, or promotions rests exclusively with the respective employer, university, or examination board. ICEF shall not be held liable for any recruitment or academic selection outcomes.
• Consequential Damages: In no event shall ICEF India, its directors, officers, employees, or partners be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, employment opportunities, or goodwill arising out of your access or inability to access our services.
• Monetary Cap: To the extent liability cannot be excluded, ICEF’s aggregate liability for all claims arising out of these Terms shall not exceed the total fees paid by the user directly to ICEF for the specific service in dispute.

09 Indemnification

You agree to indemnify, defend, and hold harmless ICEF India, its affiliates, directors, officers, and employees from and against any claims, liabilities, damages, losses, expenses, or costs (including reasonable legal counsel fees) arising out of:

• Your breach of these Terms and Conditions or applicable laws.
• Your commission of any assessment malpractice, cheating, or impersonation.
• Your violation of any third-party intellectual property or privacy rights.
• Any false, forged, or inaccurate information submitted by you.

10 Termination of Access

ICEF India reserves the right, in its sole discretion and without liability, to suspend, terminate, or restrict your access to all or part of the website, assessment engines, or user accounts immediately, with or without notice, in the event of:

• Breach of these Terms or Examination Integrity policies.
• Suspected fraudulent, abusive, or unlawful behavior.
• Directives or requests from statutory, regulatory, or law enforcement bodies.

11 Force Majeure

Neither ICEF India nor the examinee/client shall be held liable for failure or delay in performance resulting from causes beyond reasonable control, including but not limited to acts of God, extreme natural disasters, pandemic lockouts, war, civil disturbance, national telecommunication blackout, cyber terrorism, or governmental restrictions.

12 Governing Law & Jurisdiction

These Terms and Conditions shall be governed by, interpreted, and construed exclusively in accordance with the substantive laws of the Republic of India, without regard to its conflict of law principles.

Any disputes, claims, or controversies arising out of or in connection with these Terms, including validity, breach, or termination, shall be subject to the exclusive jurisdiction of the competent courts in Bangalore, Karnataka, India.

13 Modifications to Terms

ICEF India may revise these Terms and Conditions at any time to accommodate platform enhancements, industry standards, or legal requirements. Revisions will be published on this page with an updated effective date. We encourage users to review these Terms periodically. Continued use of our website or services following modifications constitutes affirmative agreement to the updated Terms.

14 Contact & Legal Notices

For any questions, legal notices, or clarifications concerning these Terms and Conditions, please contact us at: